The following section highlights best practices in Performance Measurement among LIHEAP grantees. This includes ideas for data collection and reporting—as well as ways to use Performance Measurement in both administration and development of the LIHEAP program.
Collecting Data
- Missouri's LIHEAP Business Systems Requirements [WORD]
- Energy Vendor Agreements
- Wisconsin Fuel Vendor Agreement [PDF]
- Other State Examples
- Supplement to Performance Measures Data Collection Guide [PDF]
- Subgrantees or Local Administering Agencies (LAAs)
- Subgrantee Contract Examples
- Working with Subgrantees to Collect LIHEAP Performance Measures Data (see page 4) [PDF]
- Minnesota's Training Materials for Subgrantees [PDF]
- Client Waivers
- Examples on Applications [PDF]
- Supplement to Performance Measures Data Collection Guide [PDF]
- LIHEAP State Plans, Manuals, and Delegation Letters Refer to Section 16 of states' LIHEAP State Plan to learn more about the current progress and goals of other states toward meeting the Performance Measures data collection and reporting requirements.
Reporting Data
If you have a good example of this please click on "Suggest a Resource" in the LIHEAP Virtual Library and submit your example for consideration.
Analyzing Data
If you have a good example of this please click on "Suggest a Resource" in the LIHEAP Virtual Library and submit your example for consideration.
Decision-Making and Planning Based on Data
- LIHEAP Logic Model [PDF] Use this framework developed by the Performance Measures Implementation Work Group (PMIWG) to lay out your objectives during the Performance Management process.
Using Data to Evaluate Decisions and Plans
- Minnesota's 12-Month Data Collection The State of Minnesota currently collects energy consumption and expenditures data for all LIHEAP applicant households for the past twelve months for all fuel types from all vendors in the state. These data are being used to determine the LIHEAP benefit amount for each client. Download the overview here:
State of Minnesota’s Data Collection