What's New?

This section of the LIHEAP Performance Management website includes information on recent updates to the website and new developments related to LIHEAP Performance Management.


What's New in July 2018

  • APPRISE will be reviewing grantee’s FY 2017 Performance Data Form submissions and providing technical assistance as needed.
  • The Performance Management Implementation Work Group (PMIWG) on-site meeting will take place from July 10 to July 12 in Boston, Massachusetts.

What's New in June 2018

  • New Data Release: OCS has published preliminary FFY 2015 and FFY 2016 state LIHEAP data. These preliminary data are now available to all grantees and the public via the LIHEAP Data Warehouse, available here.
  • APPRISE conducted a training webinar to assist grantees with Performance Management:
    • June 14, 2018 at 3 PM EDT – Accessing and Using LIHEAP Performance Management Data. This one-hour Webinar will help grantees to understand how to use the LIHEAP Performance Management Website (PMW), which gives both grantees and the public direct access to LIHEAP Performance Measures Data collected and reported by state grantees. The Webinar will highlight the new resources on the PMW that make the data and information more accessible. The webinar is available on YouTube here: https://www.youtube.com/watch?v=ftu1hx4qlqA

What's New in May 2018

  • The LIHEAP National Training took place in Arlington, VA from May 1 to May 3, 2018.
    The training materials for the Performance Management sessions can be found here.
  • APPRISE conducted a training webinar to assist grantees with Performance Management:
    • May 23, 2018 at 3 PM EDT - Strategies for Enhancing LIHEAP Performance Management. The LIHEAP Performance Measures Data collected and reported by grantees furnish a comprehensive set of information that can help grantees to develop a better understanding of the performance of their program and to identify strategies for improving their program performance. Using examples from three state grantees, this webinar will show grantees how data can be used to examine the performance of their programs, as well as how data can be used to implement strategies for benefit targeting and optional program elements such as Weatherization and Assurance 16. The webinar was approximately 1 hour and will be made available on YouTube.
  • The due date for the FY 2017 Performance Data Form was May 15, 2018. The Action Transmittal is available here.

What's New in April 2018

  • APPRISE conducted a training webinar to assist grantees with Performance Management:
    • April 12, 2018 at 3 PM ET – Understanding LIHEAP Performance Measures Webinar. This webinar examined Performance Measures data for two representative states and demonstrated how to use the LIHEAP Performance Management Integration Guide to identify key findings from the data. The webinar reviewed real examples of how the data can be used to understand the impacts of each state’s program design, and it demonstrated how data collected for individual households can be used in benefit determination procedures. The webinar is available on YouTube here:
      https://www.youtube.com/watch?v=3Xf7Arp41_E.
  • The Performance Management Implementation Work Group (PMIWG) members continued to work with APPRISE to develop new materials to assist grantees with using and interpreting Performance Measures data.
  • A new calculator tool is available to help grantees report usage data in Optional Module 3 of the LIHEAP Performance Data Form. The purpose of this calculator is to help grantees convert energy usage data across all fuel types into the same common unit of millions of British thermal units (MMBtus) of source energy for reporting this optional data. This allows grantees to compare usage across fuel types and to obtain an accurate "All Households" average usage value. The tool can be downloaded here [EXCEL].

What's New in March 2018

  • APPRISE continued to review grantee’s FY 2017 Household Report submissions and provide technical assistance as needed.
  • The Performance Management Implementation Work Group (PMIWG) members worked with APPRISE to develop new materials to assist grantees with using and interpreting Performance Measures data. These materials will be presented in upcoming webinars, at the LIHEAP National Training in May, and via the Performance Management Website.

What's New in February 2018

  • APPRISE reviewed grantee’s FY 2017 Household Report submissions and providing technical assistance as needed.
  • The Performance Management Implementation Work Group (PMIWG) organized new project-based subcommittees following the January on-site meetings:
    • Data Case Studies Project
    • Grantee Talking Points Project
    • Data Reliability Project
    • Public Relations Project

What's New in January 2018

  • The Performance Management Implementation Work Group (PMIWG) on-site meeting took place from January 9 to 11 in Washington, D.C.
  • APPRISE conducted four training webinars for completing the FY 2017 Performance Data Form.
    • January 3rd - Webinar #1: Step-By-Step Overview of the FY 2017 Performance Data Form Module 1 (Grantee Survey). This webinar provided detailed instructions and guidance for successfully completing each reporting item in Module 1 of the FY 2017 Performance Data Form. The webinar lasted for approximately 90 minutes and provided a comprehensive overview intended for new LIHEAP Coordinators, IT staff that assist with generating report data, and other staff that assist with reporting. The webinar is available at the following link: https://www.youtube.com/watch?v=bLQ8gwSzziQ
    • January 10th - Webinar #2: Common Issues and Reminders for Completing the FY 2017 Performance Data Form Module 1 (Grantee Survey). This webinar discussed common reporting issues that are found when reviewing state's submitted Grantee Surveys, and it served as a refresher of the main reporting requirements and nuances. The webinar lasted for approximately 30 minutes and was intended for all LIHEAP coordinators and relevant staff that assist with reporting. The webinar is available at the following link: https://www.youtube.com/watch?v=hGlty_VjxjU
    • January 24th - Webinar #3: Step-By-Step Overview of the FY 2017 Performance Data Form Module 2 (Performance Measures). TThis webinar provided detailed instructions and guidance for successfully completing each reporting item in Module 2 of the FY 2017 Performance Data Form. The webinar lasted for approximately 90 minutes and provided a comprehensive overview intended for new LIHEAP Coordinators, IT staff that assist with generating report data, and other staff that assist with reporting. The webinar is available at the following link: https://www.youtube.com/watch?v=FsAgMeQzD8Q
    • January 31st - Webinar #4: Common Issues and Reminders for Completing the FY 2017 Performance Data Form Module 2 (Performance Measures). This webinar discussed common reporting issues that are found when reviewing state's submitted Performance Measures, and it served as a refresher of the main reporting requirements and nuances. The webinar lasted for approximately 30 minutes and was intended for all LIHEAP coordinators and relevant staff that assist with reporting. The webinar is available at the following link: https://www.youtube.com/watch?v=r2-eihGyvrs
  • APPRISE sent out individualized emails to each state grantee to remind them of the specific issues that were encountered during the review of Module 2 (Performance Measures) of their FY2016 LIHEAP Performance Data Form. APPRISE encouraged grantees to review their FY2017 data to ensure that the issues mentioned in the email are addressed before the final submission the FY2017 form.

What's New in December 2017

  • The FY 2017 Household Report was due on December 15th.
  • APPRISE sent out individualized emails to each state grantee to remind them of the specific issues that were encountered during the review of Module 1 (Grantee Survey) of their FY2016 LIHEAP Performance Data Form. APPRISE encouraged grantees to review their FY2017 data to ensure that the issues mentioned in the email are addressed before the final submission the FY2017 report.

What's New in November 2017

  • APPRISE conducted two training webinars for completing the FY 2017 Household Report, which was due in OLDC on December 15th, 2017.
    • November 15th - Webinar #1: Step-By-Step Overview of the FY 2017 Household Report. This webinar provided detailed instructions and guidance for successfully completing each reporting item in the FY 2017 Household Report. The webinar lasted for approximately 90 minutes and provided a comprehensive overview intended for new LIHEAP Coordinators, IT staff that assist with generating report data, and other staff that assist with reporting. The webinar is available at the following link: https://www.youtube.com/watch?v=6Jgj_vgARjk
    • November 29th - Webinar #2: Common Issues and Reminders for Completing the FY 2017 Household Report. This webinar discussed common reporting issues that are found when reviewing state’s submitted Household Reports, and it served as a refresher of the main reporting requirements and nuances. The webinar lasted for approximately 30 minutes and was intended for all LIHEAP coordinators and relevant staff that assist with reporting. The webinar is available at the following link: https://www.youtube.com/watch?v=5_AUZi872t4
  • APPRISE has developed new “Check Before You Submit” documents to assist grantees with reviewing their Household Report, Performance Data Form Module 1 (Grantee Survey), and Performance Data Form Module 2 (Performance Measures) for potential issues prior to submitting their reports in OLDC. These documents will help grantees to proactively identify and correct any reporting issues before submission, and use of these documents will assist grantees by reducing follow-up from APPRISE and the need to substantially revise reports after submission.

What's New in October 2017

  • FY 2018 Model Plans were due on October 4th.
  • The new fiscal year – FY 2018 – began. For grantee reporting on their programs during FY 2017, APPRISE began developing new resources to help grantees check their data prior to submission and OCS review. In addition, APPRISE developed a reminder of review findings from each of their FY 2016 reports to help them check and preemptively resolve any issues prior to submitting their FY 2017 reports.
  • The PMIWG Process Team continued developing a new “Executive Summary” to accompany each state grantee’s LIHEAP Performance Measures State Snapshot. The purpose is to provide context and information and to help grantees understand and easily share their State Snapshot charts and information with program partners, including subgrantees, vendors, and other stakeholders.
  • Each state grantee can now view and use their final submitted FY 2016 reporting data in the Data Warehouse. This includes grantees’ FY 2016 Household Report and Grantee Survey information, as well as data on the estimated income-eligible population. Since the FY 2016 data are not yet public, each state grantee can only access their own state’s FY 2016 data, but the data can be analyzed with historic data using the Data Warehouse chart and table tools.

What's New in September 2017

  • Grantees recently submitted their FY 2017 Carryover & Reallotment Report and their preliminary FY 2017 Household Report. APPRISE will be reviewing grantee’s submissions and providing technical assistance as needed.
  • State grantees’ final submitted FY 2016 reporting data was added to the Data Warehouse this month. This includes grantees’ FY 2016 Household Report and Grantee Survey information, as well as data on the estimated income-eligible population. Since the FY 2016 data are not yet public, each state grantee will only be able to access their own state’s FY 2016 data, but the data can be analyzed with historic data using the Data Warehouse chart and table tools.

What's New in August 2017

  • The LIHEAP Data Help Desk was available to help LIHEAP grantees with using the LIHEAP Data Warehouse and Performance Measures data in developing FY 2018 Model LIHEAP Plans and working to integrate data into program planning. To submit a question or contact the Help Desk, log in and click here.
  • The Grantee Forum facilitated discussion and information sharing among LIHEAP grantees. The forum can be accessed here after logging in by clicking here.

What’s New in July 2017


What’s New in June 2017

  • A new online Forum has been added to the LIHEAP Performance Management Website (PMW) to facilitate discussion and information sharing among LIHEAP grantees. The forum is accessible to all grantees, who are encouraged to take advantage of this resource by contributing with questions and advice. The forum can be accessed here after you log-in: https://liheappm.acf.hhs.gov/forum
  • APPRISE began sending state grantees new Performance Management Integration Guides, which include the customized State Snapshots and What-If Analysis tool discussed in earlier webinars. Grantees with questions can contact Jorge Mancilla (Jorge-MancillaUribe@appriseinc.org) or Kevin McGrath (Kevin-McGrath@appriseinc.org) at APPRISE, or post their questions directly to the Forum.
  • The PMIWG and APPRISE presented a workshop called “Putting LIHEAP Performance Measures into Practice” at NEUAC on June 27, 2017. The workshop presented concrete examples of what LIHEAP Performance Measures tell us about LIHEAP customers, and of how they can be used to make informed decisions about energy assistance. The presentation slides can be found here.

What’s New in May 2017

  • A webinar on “Using Performance Measures Data to Update LIHEAP Benefit Matrices” was presented to grantees on May 17, 2017. The Webinar provided program managers with examples of how to use energy expenditure data to update their benefit matrix, and it demonstrated how to use data collected for individual households in benefit determination procedures. The webinar is available at the following link: https://www.youtube.com/watch?v=IZOUe7upsuM

What's New in April 2017

What's New in March 2017

  • A webinar on "Using the LIHEAP Performance Management Website’s Data Warehouse for Program Planning" was presented to grantees on March 9, 2017. This webinar demonstrated concrete ways that grantees can use data to develop their LIHEAP Model Plan. The webinar is available at the following link: https://www.youtube.com/watch?v=qDJXyTdkZVE&feature=youtu.be.
  • The LIHEAP Performance Management Website Data Warehouse Tutorial is now available on the “Resources and Tutorial” tab of the Data Warehouse. Supplements to the tutorial will be added to the website throughout the Spring. Comments or suggestions should be directed to Dan Bausch (Daniel-Bausch@appriseinc.org).
  • Members of the Performance Management Implementation Work Group (PMIWG), together with APPRISE, presented an "Introduction to the LIHEAP Performance Management Integration Guide" webinar on March 22, 2017. This webinar included a demonstration of various tools developed by the PMIWG and APPRISE to assist grantees with using their Performance Measures data. The webinar is available at the following link: https://www.youtube.com/watch?v=DCuHQU9D64E&feature=youtu.be.

What's New in February 2017

On February 28, members of the Performance Management Implementation Work Group (PMIWG) demonstrated the Performance Management Website Data Warehouse at the Winter NEADA meeting. The team also discussed their current work on various Performance Management tools and resources for grantees. Questions or comments should be directed to Jane Blank at (608) 264-9762 or jane.blank@wisconsin.gov.