This section of the LIHEAP Performance Management website contains materials and tools designed to help LIHEAP program administrators to effectively implement LIHEAP Performance Management in the design and implementation of their programs.
The resources in this section will help grantees collect data reliably and verify the reliability of reported data.
Performance Measures Data Collection Guide
The LIHEAP Performance Measures Data Collection Guide provides an overview of the data items that must be collected, summarized, and reported by states and the District of Columbia in Module 2 of their annual LIHEAP Performance Data Form. In addition to the primary guide, several supplements provide more detail on specific issues related to data collection.
Data Integrity Case Study – Understanding Montana's Performance Measures Results for Propane - PDF Document
This case study presents an example of how Montana investigated the findings from their FY 2016 Performance Measures to assess whether the reliability of the results.
Electric Baseload Expenditures — This data reliability assessment tool is designed to help you assess the reliability of the electric baseload billing data collected in Section V of the LIHEAP Performance Data Form.
This webinar furnished an overview of the new tool and how it guides users through a step-by-step assessment process that identifies potential data issues and recommends steps to address them.
LIHEAP Performance Management: Electric Baseload Expenditures Data Reliability Tool - Youtube
This webinar furnished an overview of the Electric Baseload Tool and how it guides users through a step-by-step assessment process that identifies potential data issues and recommends steps to address them.
LIHEAP Performance Data Quality - Verifying your Data - Youtube
This webinar furnished an overview of how grantees can assess the reliability of their data and provides examples of how some LIHEAP grantees have done so in the past.
This section contains examples of how LIHEAP grantees have used Performance Measures data to make program decisions, and lists resources that will be useful to grantees seeking to use their Performance Measures.
LIHEAP Data Warehouse
The LIHEAP Data Warehouse allows users to access historic national and state-level LIHEAP data to build instant reports, tables, and charts.
LIHEAP Data Case Studies
The Data Case Study Project Team of the PMIWG works on developing case studies to highlight examples of how other LIHEAP grantees implemented performance management. Follow the link to see the reports.
Targeting Energy Assistance to Vulnerable Populations - Youtube
This is a short video about how LIHEAP coordinators can use program data available to them to target outreach.
LIHEAP Grantee Search Portal
The Grantee Search Portal is a tool that allows you to identify LIHEAP state grantees that share one or more common characteristics and look up program information for those states.
Common Program Management and Monitoring Reports: Examples from Grantees
This PDF tool allows you to download and look at real life examples of reports that various state grantees consult on a regular basis to monitor and manage their programs.
This recorded webinar provided an overview and several demonstrations of the features available to users on this website.
LIHEAP Performance Management – Using Data to Inform Benefit Determination Procedures and Program Coordination
This webinar presented information about two topics related to performance management.
LIHEAP Performance Management – Understanding How to Use Performance Data for Program Assessment - Youtube
This webinar provides an overview of how state grantees can assess their program performance using data.
Strategies for Enhancing Performance Management - Youtube
This one-hour Webinar use examples from three state grantees to show attendees how their LIHEAP Performance Measures Data can be used to examine the performance of their programs, as well as how data can be used to implement program strategies.
LIHEAP Performance Management: Data Informed Program Decisions – Youtube
This one-hour Webinar will provide a review of the Iowa Case Study, completed by the Performance Management Implementation Work Group (PMIWG), to demonstrate to grantees how they can use their own program data to model and assess the potential impact of program changes.
Choose a year:
*The presented data for fiscal years 2016 through 2020 should be considered preliminary pending final data validation.
Choose a year:
*The presented data for fiscal years 2016 through 2020 should be considered preliminary pending final data validation.
Choose a year:
*The presented data for fiscal years 2016 through 2019 should be considered preliminary pending final data validation.
This section includes resources that LIHEAP grantees can use to discuss performance measures with LIHEAP stakeholders.
LIHEAP Grantee Search Portal
The Grantee Search Portal is a tool developed by the PMIWG. It allows you to identify LIHEAP state grantees that share one or more common characteristics and look up program information for those states.
Letter Template with Talking Points for Subgrantees - WORD Document
Use this template to communicate with subgrantees about the importance of Performance Measures and to share results for your state.
Letter Template with Talking Points for Energy Vendors - WORD Document
Use this template to communicate with vendors about the importance of Performance Measures and to share results for your state.
Letter Template with Talking Points for Legislators - WORD Document
Use this template to communicate about Performance Measures results with legislators.
Choose a year:
*The presented data for fiscal years 2016 through 2020 should be considered preliminary pending final data validation.
Choose a year:
*The presented data for fiscal years 2016 through 2020 should be considered preliminary pending final data validation.
Choose a year:
*The presented data for fiscal years 2016 through 2019 should be considered preliminary pending final data validation.