Welcome to the LIHEAP Performance Management Website!

This website provides resources, tools, and a dynamic Data Warehouse to help local program administrators, policymakers, and the public access performance management information and performance measurement data for the Low Income Home Energy Assistance Program (LIHEAP).

LIHEAP Virtual Library

The LIHEAP Virtual Library


  • Access Reports to Congress and 1-Page Grantee Profiles

    The Reports to Congress page includes the most recent published annual LIHEAP Reports to Congress and 1-page Grantee Profiles that provide a snapshot of each Grantee's LIHEAP program using 2014 Report to Congress Data.

    The Report to Congress provides detailed national and state-level information on LIHEAP each year. This includes:

    • Fiscal Data
    • Home Energy Data
    • Household Data
    • Program Implementation Data
    • Data Collection Activities
    • Performance Measurement
    PA State Profile
  • Get Reports and Analyze Data

    The LIHEAP Data Warehouse contains data reported by grantees and developed by the Office of Community Services (OCS) since 2001. The Data Warehouse has four different options for accessing data:
    • The Grantee Profiles (2014) tool allows you to access 1-page profiles for each LIHEAP state grantee, compiled using the Data that OCS published in the 2014 LIHEAP Report to Congress.
    • The Guided Search tool provides you with step-by-step guidance in accessing LIHEAP data and creating data reports, tables, and graphs. This tool contains information on national, regional, and state level LIHEAP program statistics.
    • The Advanced Data & Analytics tool allows you to develop and download more complex tables and graphics using LIHEAP program data reported by grantees and other data on low-income households made available by OCS.
    • The Reports by Data Source tool allows you to create standard tables and charts by selecting a specific data source, including reports submitted by LIHEAP Grantees and data made available by OCS.
    slider image 2 - cityscape
  • Resources for LIHEAP Grantees

    LIHEAP Grantees can find information and resources on how to implement effective LIHEAP Performance Management Systems in the Grantee Resources page.
    • PMIWG Communications To Grantees
      In this section, grantees can find links to: newsletters, special topic briefs and notices of teleconferences that are hosted by the PMIWG Communications Committee.
    • Information For Grantees
      This section of the website includes links to the Performance Management Webinars, the Performance Management presentations at the National and Regional Training meetings and NEADA and NEUAC presentations.
    • Tools For Grantees
      Look here for forms and instructions, process manuals and best practices.
    • Requirements
      Learn what information each grantee is required to submit to OCS and when that requirement will be implemented.
    • LIHEAP Performance Management FAQ
      Find answers to common questions that grantees may have regarding the collection and reporting of Performance Measures data.
    PA State Profile
  • What's New?

    May 2017 Updates:
    • A webinar on "Using Performance Measures Data to Update LIHEAP Benefit Matrices" is tentatively scheduled for May 17, 2017. Registration information will be emailed to grantees at the beginning of May. For more information, please contact Michelle Wadolowski (Michelle-Wadolowski@appriseinc.org).
    April 2017 Updates:
    • A three part workshop on LIHEAP Performance Management took place April 3-4 at the National Training Conference in New Orleans, LA. Materials from the workshop will be posted on the training website at http://event.capconcorp.com/meeting/liheap/index.php. Grantees with questions can contact Melissa Torgerson (melissa@verveassociates.net) or Kevin McGrath (Kevin-McGrath@appriseinc.org)
    March 2017 Updates:
    • A webinar on "Using the LIHEAP Performance Management Website's Data Warehouse for Program Planning" was presented to grantees on March 9, 2017. This webinar demonstrated concrete ways that grantees can use data to develop their LIHEAP Model Plan. The webinar is available at the following link: https://www.youtube.com/watch?v=qDJXyTdkZVE
    • The LIHEAP Performance Management Website Data Warehouse Tutorial is now available on the "Resources and Tutorial" tab of the Data Warehouse. Supplements to the tutorial will be added to the website throughout the Spring. Comments or suggestions should be directed to Dan Bausch (Daniel-Bausch@appriseinc.org).
    • Members of the Performance Management Implementation Work Group (PMIWG), together with APPRISE, presented an "Introduction to the LIHEAP Performance Management Integration Guide" webinar on March 22, 2017. This webinar included a demonstration of various tools developed by the PMIWG and APPRISE to assist grantees with using their Performance Measures data. The webinar is available at the following link: https://www.youtube.com/watch?v=DCuHQU9D64E
    slider image 2 - cityscape