Welcome to the LIHEAP Performance Management Website!

This federal website provides resources, tools, and a dynamic Data Warehouse to help local program administrators, policymakers, and the public access performance management information and performance measurement data for the Low Income Home Energy Assistance Program (LIHEAP).

LIHEAP Virtual Library

The LIHEAP Virtual Library


  • Access Reports to Congress and 1-Page Grantee Profiles

    The Reports to Congress page includes the most recent published annual LIHEAP Reports to Congress and 1-page Grantee Profiles that provide a snapshot of each Grantee's LIHEAP program using 2014 Report to Congress Data.

    The Report to Congress provides detailed national and state-level information on LIHEAP each year. This includes:

    • Fiscal Data
    • Home Energy Data
    • Household Data
    • Program Implementation Data
    • Data Collection Activities
    • Performance Measurement
    PA State Profile
  • Get Reports and Analyze Data

    The LIHEAP Data Warehouse contains data reported by grantees and developed by the Office of Community Services (OCS) since 2001. The Data Warehouse has four different options for accessing data:
    • The Grantee Profiles (2014) tool allows you to access 1-page profiles for each LIHEAP state grantee, compiled using the Data that OCS published in the 2014 LIHEAP Report to Congress.
    • The Guided Search tool provides you with step-by-step guidance in accessing LIHEAP data and creating data reports, tables, and graphs. This tool contains information on national, regional, and state level LIHEAP program statistics.
    • The Advanced Data & Analytics tool allows you to develop and download more complex tables and graphics using LIHEAP program data reported by grantees and other data on low-income households made available by OCS.
    • The Reports by Data Source tool allows you to create standard tables and charts by selecting a specific data source, including reports submitted by LIHEAP Grantees and data made available by OCS.
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  • Resources for LIHEAP Grantees

    LIHEAP Grantees can find information and resources on how to implement effective LIHEAP Performance Management Systems in the Grantee Resources page.
    • PMIWG Communications To Grantees
      In this section, grantees can find links to: newsletters, special topic briefs and notices of teleconferences that are hosted by the PMIWG Communications Committee.
    • Information For Grantees
      This section of the website includes links to the Performance Management Webinars, the Performance Management presentations at the National and Regional Training meetings and NEADA and NEUAC presentations.
    • Tools For Grantees
      Look here for forms and instructions, process manuals and best practices.
    • Requirements
      Learn what information each grantee is required to submit to OCS and when that requirement will be implemented.
    • LIHEAP Performance Management FAQ
      Find answers to common questions that grantees may have regarding the collection and reporting of Performance Measures data.
    PA State Profile
  • What's New?

    What's New in June 2017
    • A new online Forum has been added to the LIHEAP Performance Management Website (PMW) to facilitate discussion and information sharing among LIHEAP grantees. The forum is accessible to all grantees, who are encouraged to take advantage of this resource by contributing with questions and advice. The forum can be accessed here after you log-in: https://liheappm.acf.hhs.gov/forum
    • APPRISE is sending state grantees new Performance Management Integration Guides, which include the customized State Snapshots and What-If Analysis tool discussed in earlier webinars. Grantees with questions can contact Jorge Mancilla (Jorge-MancillaUribe@appriseinc.org) or Kevin McGrath (Kevin-McGrath@appriseinc.org) at APPRISE, or post their questions directly to the Forum.
    • The PMIWG and APPRISE will be offering a workshop called "Putting LIHEAP Performance Measures into Practice" at NEUAC on June 27, 2017. Conference participants will be able to appreciate concrete examples of what LIHEAP Performance Measures tell us about LIHEAP customers, and of how they can be used to make informed decisions about energy assistance.
    What's New in May 2017
    • A webinar on "Using Performance Measures Data to Update LIHEAP Benefit Matrices" was presented to grantees on May 17, 2017. The Webinar provided program managers with examples of how to use energy expenditure data to update their benefit matrix, and it demonstrated how to use data collected for individual households in benefit determination procedures. The webinar is available at the following link: https://www.youtube.com/watch?v=IZOUe7upsuM
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